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Policies


ISSUES? Contact US
- It’s Important to us that you are happy -

We are here to make your order right. No Worries! If you are unhappy or have any issues please don’t hesitate to make contact via phone 888.272.5111, email info@savethedatestickers.com or chat.


Proofing Policy
Errors that are found after printing, are the sole responsibility of the customer. By approving the proof, you are agreeing to this policy.

(ORDER>POST):     MON>TUES  |  TUES>WED  |  WED & THUR>FRI  |  FRI & SAT & SUN>MON


Timing

CUSTOM PRINTED INVITATIONS & MAGNETS = PLAN FOR 2 WEEKS + SHIPPING

TIME = PROOFING + PROCESSING + SHIPPING

PROOFING (ORDER>POST):     MON>TUES  |  TUES>WED  |  WED & THUR>FRI  |  FRI & SAT & SUN>MON

PROCESSING:     3 - 6 BUSINESS DAYS


CUSTOM PRINTED SAVETHEDATESTICKERS CARDS = PLAN FOR 1 WEEK + SHIPPING

TIME = PROOFING + PROCESSING + SHIPPING

PROOFING (ORDER>POST):     MON>TUES  |  TUES>WED  |  WED & THUR>FRI  |  FRI & SAT & SUN>MON

PROCESSING:     3 BUSINESS DAYS


CUSTOM PRINTED SAVETHEDATESTICKERS CARDS & STICKERS = PLAN FOR 1 WEEK + SHIPPING

NO PROOFING

PROCESSING:     3 BUSINESS DAYS

 

SHIPPING:  

  UPS Ground Map

PS. WE TRY TO GO FASTER.


Return Policy
No returns on Personalized Products


Print Errors Policy
Errors that are found after printing, are the sole responsibility of the customer. By approving the proof, you are agreeing to this policy.

Reprint charge = 50% of the product that needs reprint + shipping.

Ex. Wedding invitations: There is an error on the RSVP. You keep the package and keep going with assemble and addressing. We reprint the rsvp and ship to you. You throw out the rsvps with error. We charge you 50% of the rsvp price + shipping. The time is the tragedy not really the price. We are not in the business to making money on reprints.


Damaged or Incomplete Orders
YOU = notify us in 1 week *don’t worry we will be checking on you.

US = Fix your issue immediately *We send extra with every order regardless.


Cancellation Policy
(JUST Don’t cancel after approval.) Cancellations after Proof Approval are subject to collection of printing, materials and set up fees.

More than 20 days w/o proof approval = cancellation



NEED MORE? No Worries!
Print files kept on file

Cost = discounted QTY print rate + shipping


Copyright Image Policy

Save the Date Stickers, LLC respects and upholds the legal rights of photographers and image authors. It is UNLAWFUL for us to reproduce images that are copyrighted without the express Written permission of the person or entity that created the original work. If you have a copyrighted images, please contact the photographer to request a signed copyright release: once provided, we will keep this for our files.  Please email copyright release to info@savethedatestickers.com


If you choose to scan your professionally taken images on your own, for the sole purpose of making copies, you are assuming the legal risk for violating any copyright.

Very important: If you have been provided printable resolution images on CD from your photographer, we do not need a copyright release for these images. However, it should be noted that it is not always the intent of the photographer to provide a “blanket release” even if they have supplied these images to you. By submitting these images to us, you agree to assume full responsibility if any conflicts arise with the photographer.

(Copyright indemnification) Purchaser agrees to hold harmless Save the Date Stickers, LLC  for all costs, expenses, attorney fees or judgements resulting from any claims or lawsuit made against for any grounds claiming that the work produced violates any copyright or proprietary right of any person or entity.


 
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